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Addiction and mental health interventions In impossible circumstances finding a way through

Our approach to interventions is evidence based, effective and result orientated

Want to find out more about interventions? Get in touch.

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What is an intervention?

Interventions aren’t just another fight about “getting help.”

A successful intervention is a loving, intentionally facilitated invitation to healing—not a hostile confrontation.

When a loved one is struggling with untreated mental health and/or addiction issues, it’s normal to let our own negative reactions—anger, fear, frustration, disappointment, sadness, bewilderment—steer our response.

It can be very difficult to stage a productive intervention when untreated mental health and/or addiction issues have damaged our relationships. At Portobello Behavioural Health, we provide emotional and practical support to loved ones before and after every intervention to ensure the highest possible chance of conciliation and recovery.

A powerful approach

Gathering friends and family around a suffering person is an excellent way to demonstrate the kind of love and support needed to seek and sustain recovery.

No momentum must be lost when your loved one agrees to seek treatment following an intervention. We work with family and friends to arrange all of the details that need to be put in place before—and after—intervention. Our team of skilled experts ensures that all of the necessary arrangements for treatment are made before the intervention ever begins.

Once we get to that “yes,” treatment can begin immediately.

Considering Intervention

Deciding to stage an intervention isn’t an easy one. If you’re not sure if an intervention is right for your situation, we can help you discern the best way forward.

It may e that an intervention is not the best option in your particular case. Portobello Behavioural Health has also helped many families who thought that what they needed was an intervention but, in fact, there were other solutions and options available to them. We may be able to help you implement strategies which can bring about a positive result for your family member without the need for an intervention

How does it work?

Initial enquiry
Speak to an experienced team member for an initial telephone consultation or meeting. We will explain what your options are and how Portobello Behavioural Health might help.
Together we can create a plan which has the best chance of succeeding and getting the right help delivered. This may be a formal intervention or could be a more tailored response.
Into action
Our experienced team will guide you every step of the way to take the necessary actions to ensure the greatest possibility of success. Our interventionists will take the lead on planning and preparation and facilitate the intervention when it takes place.
Treatment & recovery
We will organise and facilitate the admission to treatment, including transportation options, if the intervention is successful. We can provide ongoing support to the whole family both during and after regardless of the outcome.

Our unique service

A long history in behavioural health

A strong track record in formal and informal interventions. Tailored solutions which are nuanced and effective. A non-dogmatic approach – we work with clients who are still drinking and using if we believe we can have a positive impact.
Our bespoke support model allows us to help clients no matter what their current stage of recovery.
Supporting clients since


Years of combined experience


Clients supported each year


Hours of coaching per year


You are desperate to get help for your loved one and they are refusing to see that anything is wrong. Our structured approach can break through their denial and deliver hope for the future.

Effective solutions

Providing the best care

We are proud to have an experienced team of practitioners, many of whom are published and leading experts in their field. Our specialists are committed to delivering the best care to each person who receives support with us, and pride themselves on placing service users at the heart of their treatment and rehabilitation journey.

Practitioners engage in continuous professional development in order to guarantee that their practice is guided by the latest research and adheres to robust National Institute for Health and Care Excellence (NICE) guidelines, and other relevant standards.
Meet the team
Our unique serviceOur unique service

Some common questions about interventions

Do you accept medical insurance?

We do not accept medical insurance.  In some instances, clients are able to reclaim the cost of our services from theirinsurance companies but we do not deal with insurance companies directly. If additional information is required by a client in making an insurance claim an administration fee is payable.

Do interventions work?

Interventions can and do work if conducted by professionals, are well planned and are reliant on friends, families and colleagues 'buying in' to the process. However, interventions are not guaranteed and the person who is being helped may reject help or may not engage successfully in treatment following and intervention. This is part of the risk of the process and will be explained to all involved as part of the process.

How much do interventions cost?

The fee for interventions varies depending on each case but are typically in the region of £2,500. This includes preparation and the intervention itself, however, does not include the treatment that may follow or transportation to or from treatment.

Are you CQC registered?

The Care Quality Commission (CQC) oversees clinical and medical support in the UK.  Portobello Behavioural Health doesn't provide clinical or medical services and so we are not CQC registered. Therapists are registered with the British Association of Counselling and Psychotherapy, The Heath and Care Professions Council or a similar accrediting body. Case management and coaching are unregulated, non-clinical services. As such there is no governing or regulatory body that oversees this work. Any concerns, issues or complaints should be addressed to

What do I do in an emergency?

Dealing with mental health problems is turbulent and characterised by repeated crises. PBH is not an emergency service. If you find yourself in a situation where someone needs medical assistance or there is an imminent danger you should call emergency services. If the situation is contained and you require rapid response in the form of case management or coaching please get in touch.

Where are you based?

We operate from two offices, one in London and one in Guildford, Surrey. However, we provide support to clients across the world through case management, coaching and therapy. This may include remote or online support or it may mean our coaches travelling to clients in their home country.