Make an enquiry

Drug & alcohol addiction Practical steps towards a healthier & happier life

We understand the problems caused by substance misuse and will help you find a solution that works

Find out about our drug & alcohol services

Thank you. Your enquiry has been received.
Oops! Something went wrong while submitting the form.
What is drug and alcohol addiction?

Drug or alcohol misuse involves behaviours such as excessive or inappropriate substance use, that cause harm to oneself or others. It often starts habitually as a coping mechanism but can quickly lead to addiction, a psychological or physical dependence despite the negative consequences. The impact on the individual and families can be devastating, with recriminations, and resentment leading to breakdowns in trust and relationships.

How do we support drug or alcohol misuse problems?

Through our case management, therapy and coaching services we can identify the right resources that you and your family might need to start to tackle the problems associated with alcoholism and drug addiction. Our approach is non-judgement, pragmatic and solution-focused. We work closely with residential and outpatient services to provide the right support which meets our client's needs. This might include supporting someone as they think about going to treatment or providing aftercare after having been in treatment. Through our case management service, we can ensure that families are supported to take the best actions which helps both them and the person with the addiction problem. Coaching can help someone develop healthy routines and relationships which have suffered during the drug or alcohol misuse period and can keep people accountable as they begin their recovery journey. Ongoing therapy and group work ensure that deeper problems continue to be worked on or reduce the likelihood of relapse.

How does it work?

Initial consultation
Speak to a member of our team, in confidence, so we can better understand your needs, how we might be able to help and discuss next steps.
Depending on what services we recommend the next step is a formal assessment either with a clinical psychologist or a member of the therapy team.
Define a path to greater wellness
You’ll meet the team working with you and chart a plan to help tackle the problems you are facing. The length of time you work with us will be driven by you and your needs – we will support you every step of the way.
Ongoing care
The path to better mental health and wellness is a life-long process. Our aim is that you will get to a point where you no longer need us. However, our team will always be available to provide ongoing support, advice or additional help should you need it.

A long history in behavioural health

Our bespoke support model allows us to help clients no matter what their current stage of recovery.
Supporting clients since


Years of combined experience


Clients supported each year


Hours of coaching per year


The frustration, anger and despair that can result from drug and alcohol addiction can be overwhelming. We help those struggling to find a way forward to take practical steps towards a healthier and happier life.

Our approach to tackling drug and alcohol addiction

Providing the best care

We are proud to have an experienced team of practitioners, many of whom are published and leading experts in their field. Our specialists are committed to delivering the best care to each person who receives support with us, and pride themselves on placing service users at the heart of their treatment and rehabilitation journey.

Practitioners engage in continuous professional development in order to guarantee that their practice is guided by the latest research and adheres to robust National Institute for Health and Care Excellence (NICE) guidelines, and other relevant standards.
Meet the team

Some common questions about drug and alcohol addiction

Do you accept medical insurance?

We do not accept medical insurance.  In some instances, clients are able to reclaim the cost of our services from theirinsurance companies but we do not deal with insurance companies directly. If additional information is required by a client in making an insurance claim an administration fee is payable.

How can you help someone you know with an alcohol or drug addiction?

If you know someone with an alcohol or drug addiction, it's important to offer them support and encourage them to seek professional help. Approach the person in a non-judgemental and compassionate manner whilst still expressing your concerns and avoiding enabling behaviours. Encourage and offer to help them find a treatment programme or support group. It is also important to set boundaries and take care of yourself too. Addiction is a complex issue and recovery is a journey. Be patient and supportive as they make not be willing to seek treatment immediately. Even if the person misusing substances isn’t ready to engage with.

Can you refer me to a treatment centre/psychiatrist/psychologist?

We work with a variety of providers and professionals in the addiction and mental health field. We often work alongside these professionals to provide wrap-around care. If PBH is not the right service for you, or we feel we are not the right fit for you we will happily make a recommendation to another provider that may be able to help.

Does PBH follow a particular treatment approach or modality?

The way we support clients is flexible as we recognise that different people are at different stages in their road to wellness. We do not advocate or prescribe a particular modality but do recognise that clients who are engaged in self-destructive behaviours often need to be supported to stop or minimise the behaviour in order for their recovery to progress. However, we also acknowledge that this is not a linear process and as such lapses are frequent and we are adept at dealing with them.

How much does therapy/coaching/case management cost?

The prices for our services vary depending on what is required. Please get in touch to discuss your requirements and we can explain what PBH can provide and how much it will cost.

Where are you based?

We operate from two offices, one in London and one in Guildford, Surrey. However, we provide support to clients across the world through case management, coaching and therapy. This may include remote or online support or it may mean our coaches travelling to clients in their home country.

What do I do in an emergency?

Dealing with mental health problems is turbulent and characterised by repeated crises. PBH is not an emergency service. If you find yourself in a situation where someone needs medical assistance or there is an imminent danger you should call emergency services. If the situation is contained and you require rapid response in the form of case management or coaching please get in touch.